Testimonials

Below are testimonials from a variety of our clients across business sectors, showing potential customers our committment to service and excellence in market research output.

Educational Charity

"... from design to delivery, the team at ActionPoint worked excellently to the brief, consulting us throughout and went the extra mile to understand the needs and requirements of the ESU. The resulting report is comprehensive and well put together. We will certainly work with ActionPoint again, and would highly recommend them."

Healthcare

"... an excellent partner, helping us identify the best way to seek out information about local health services ... The insight that this gave us was invaluable and provided the Healthier Together programme with a robust evidence base which informed our subsequent patient and public engagement activities..."

Retail

"... They responded very quickly to the brief, were flexible and professional and delivered some very useful insight. There was a genuine desire to deliver a good result and aid in our business thinking."

Education

"Thanks for working on this project with us, it has been a pleasure, and the research and reports have been very useful in understanding how parents perceive us and what we need to do better (and more of the same) going forwards."

Leisure

"... ActionPoint worked closely with our Research and IT teams to undertake focus groups examining the proposed structure and content of our new website. They understood our requirements and provided very insightful feedback that has been used in the development of our Website."

Charity

"... ActionPoint findings have provided us with valuable insights into how to position our service and have helped shape the overall strategy. It was a pleasure working with the team who were clear about the objectives and deliverables and very easy to do business with!"

Healthcare

"ActionPoint manage our customer satisfaction programme competently and professionally. They have a very flexible and friendly approach."

Education

"... We were delighted with ActionPoint. Their approach was very professional, as well as flexible - and fast. The results were invaluable in shaping our strategic thinking and future plans."

Utilities

"I’m really happy with the work ActionPoint is doing for us – exceeding agreed requirements."